Privacy policy


We care about your personal information, and we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to our website and software/mobile apps (“Service”). By using the Service, you agree with our collection and use of your personal information in accordance with the terms of this Privacy Policy.

Please note that we are constantly testing and improving our product features in products of Sustainability in Business, including The ESG App and other applications. Any features discussed in this Privacy Policy may not be available to all users or in all jurisdictions.

Information We Collect

When you use the Service, we may collect the following personal information about you.

a. Forms and feedback

When you submit a form on our website, you are requested to enter your name and email address. We receive this information that you submit

When you send us feedback and comments through The ESG App and other applications, you are requested to enter your email address, and we receive this information.

b. Activity Data

When you use the Service, we may generate data about your use of the Service, which may include your browser and device data, log data, and IP address.

c. Google Analytics

We use Google Analytics, which is a web analytics tool that helps us understand how users engage with our website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our site. These reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics by installing Google’s browser add-on available here.

How We Process Your Information

We may process your personal information according to the following legal bases: to provide feedback that you request, to promote our legitimate interests, to comply with legal obligations, and with your consent. In particular, we may process and share your personal information in the following ways:

a. Providing and improving the Service

We will process your personal information to provide and improve the Service. For example, we will use the feedback you provide to improve our features and offerings.

b. Communicating with you

We will use the email address you provide to send you the following types of messages: 1) Essential messages to support the operation of the Service. 2) Announcements regarding changes to the Service or products. 3) Announcements of new products, services, or offers.

c. Complying with law and preventing harmful activities

We may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. We may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.

e. Anonymous information

We may process aggregated, de-identified, or otherwise anonymized information for any purpose. Such information is not considered personal information.

Your Data Subject Rights

You also have the following rights in relation to the personal information we have about you, in addition to any other rights required by applicable law:

  1. Know what personal information we have collected about you.
  2. Access a copy of the personal information that we hold about you.
  3. Know what personal information about you we have shared with third parties.
  4. Opt out of the sharing of your personal information with third parties.
  5. Object to our processing of your personal information.
  6. Request that we limit our use of your sensitive personal information to what is necessary to perform the services you requested.
  7. Not be discriminated against for exercising your data subject rights.
  8. Request that we delete any personal information we have collected from you.
  9. Request that we correct any inaccurate personal information about you.
  10. Export the personal information you have provided in a format that can be transferred electronically to a third party.
  11. Withdraw any consent you previously gave us to process your personal information.
  12. Delete your subscription by following the instructions in the Service.

You may update or correct your information, and exercise certain opt-out rights and you may also request to access or erase your personal information. Please note that these rights are not absolute and we may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with a service or prevent us from delivering a service you requested.

You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. Here is a list of EEA Supervisory Authorities, and a link to the UK Supervisory Authority.

Data Retention

We will generally retain your personal information until your subscription is cancelled. However, we may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, resolve or defend ourselves in disputes, investigate misuse or disruption of the Service, or perform agreements. We may retain anonymous data indefinitely.

Links to Third-Party Websites

The Service may contain links to other websites. We are not responsible for the content or privacy practices of other websites, including any personal or financial information collected by third-party payment processors. We encourage users to be aware of the privacy policies of other websites they visit. This Privacy Policy applies only to information collected by Sustainability in Business and the applications that we develop and distribute. Any time you click on a link (including advertising banners) or submit your personal information to a third-party website, you will be subject to that third party’s privacy policies.

Privacy Policy Updates

We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website for at least seven (7) days before the changes are made, and we will indicate the date these terms were last revised at the bottom of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that seven (7) day period.

Supplemental Terms in Some Jurisdictions

In some jurisdictions, the Service may be subject to supplemental privacy policies or local laws. For users in those jurisdictions, the applicable supplemental privacy policies and local laws will take precedence over this Privacy Policy to the extent they conflict.

Contact Us

Sustainability in Business is the data controller of your data for the purposes of the General Data Protection Regulation (“GDPR”) and any relevant local legislation. Our headquarters are located within the United States.

For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact our Data Protection Officer at

Last revised on January 29, 2024